To be successful in any industry, a business has to do more than just sell great clothes or provide a needed service. Especially with the rise in technology, if a company isn’t giving its customers a reason to shop with them, similar items and services can readily be found online. That’s why Urban Pearl makes it such a priority to connect with our clients and provide the best customer service possible. However, our philosophy goes beyond just customer service.
Over the years, Urban Pearl’s employees and customers have eagerly taken on the nickname Pearl Girls. You’ll see us mention our #PearlGirls on Facebook and Instagram and even hear us using the term in the store but being a Pearl Girl doesn’t just mean you like the clothes that you see in the store. To be a Pearl Girl means that you love yourself and others and work hard to be the best version of yourself possible. Commonly seen as the hashtag #PearlGirlPhilosophy, our mantra encourages women to be adventurous, caring, and passionate about the community.
Urban Pearl is a woman owned- and -operated business and we aim to inspire women and lift others up. We love healthy competition but would never be hurtful to those around us. It is our goal to not only help our shoppers find the perfect look, but to be an example for women to #bekind, #workhard, and #stayhumble. You’ll see these sayings all over our social media, because it’s part of our everyday life! All of our employees not only possess these traits, but when hiring, we look for them to be readily seen and felt by our customers when they visit the store. For us, the most important thing is to remember that the best way to grow is to focus on building relationships and giving back to the community. That’s why when you visit our store, the atmosphere is always inviting, and you can walk away feeling like you really know the people inside.
In almost every review that we receive, customers mention how helpful and friendly our staff is. One shopper even wrote, “From the time you enter until you leave you are treated like a friend.” We want to know our customers as well as we can, so that we can continue providing you with the best shopping experience possible. A true Pearl Girl treats other women with love and respect, and we aim to do that every day! We hope you’ll continue to grow with us into the best women we can be, and to be a #PearlGirl wherever you are!